Introduction
Welcome to D-Voyager.
D-Voyager is a mobile shuttle booking and real-time tracking application developed as an academic project. The application enables customers to book shuttle transportation services, track driver locations in real time, receive trip updates, and complete payments through integrated third-party payment services.
This Privacy Policy explains how D-Voyager collects, uses, stores, and protects user information.
By using D-Voyager, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
D-Voyager may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Google account information used for authentication
Location Information
- Customer location during booking and trip activities
- Driver real-time GPS location during active trips
Booking Information
- Pickup location
- Destination location
- Booking history
- Trip status and trip records
Device Information
- Device type
- Operating system information
- Application usage information
- Diagnostic and error logs
Camera Data
The application may request access to the device camera to allow users or drivers to upload photos required for operational purposes.
How We Use Information
D-Voyager uses collected information to:
- Create and manage user accounts
- Authenticate users through Google Sign-In
- Process shuttle bookings
- Provide real-time vehicle and driver tracking
- Manage transportation operations
- Send service notifications and updates
- Improve application performance and reliability
- Prevent fraud, misuse, and unauthorized access
Location Services
Location access is an essential feature of D-Voyager.
Customer location data may be used to determine pickup and destination points for transportation services.
Driver location data may be collected and displayed during active trips so that customers can monitor vehicle arrivals and administrators can manage operational activities.
Note: Location information is collected only when necessary to provide transportation-related services and operational monitoring.
Google Sign-In
D-Voyager allows users to sign in using their Google account.
When users authenticate through Google Sign-In, the application may receive basic profile information provided by Google, such as:
- Name
- Email address
- Google account identifier
This information is used solely for authentication and account management purposes.
Email Verification
D-Voyager may use email verification mechanisms to confirm account ownership and improve account security.
Verification codes may be sent to the registered email address during account-related processes.
Push Notifications
The application may send notifications related to:
- Booking confirmations
- Driver status updates
- Trip progress updates
- Payment status information
- Service announcements
- Operational notifications
Users may manage notification preferences through their device settings.
Payment Processing
D-Voyager integrates with DompetX as a third-party payment gateway provider.
When making payments, users are redirected to DompetX-hosted payment pages where transactions can be completed using available payment methods, including Virtual Account and QRIS.
Important: D-Voyager does not store: Credit card information, Debit card information, Banking credentials, or Sensitive financial account information.
Payment processing is handled directly by DompetX in accordance with its own privacy and security policies.
Third-Party Services
D-Voyager uses third-party services to support application functionality, including:
- Mapbox for map visualization and geospatial services
- TomTom for navigation and route calculation services
- Google Sign-In for user authentication
- DompetX for payment processing
These providers may collect and process information according to their own privacy policies.
Data Storage and Security
D-Voyager stores application data using MySQL database technology hosted on managed web hosting infrastructure.
Reasonable administrative, technical, and organizational security measures are implemented to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
While we strive to use commercially acceptable means to protect information, no method of transmission over the Internet or electronic storage is completely secure.
Data Sharing
D-Voyager does not sell, rent, or trade personal information to third parties.
Information may be shared only when:
- Required to provide application functionality
- Necessary for payment processing through DompetX
- Required by applicable laws or legal obligations
- Needed to protect the rights, safety, and security of users or the application
Data Retention
Personal information will be retained only for as long as necessary to provide application services, comply with legal obligations, resolve disputes, and enforce policies.
When information is no longer required, reasonable steps will be taken to securely delete or anonymize the data.
User Rights
Users may request:
- Access to their personal information
- Correction of inaccurate information
- Deletion of personal information, subject to applicable legal and operational requirements
Requests may be submitted through the contact information provided below.
Children's Privacy
D-Voyager is not intended for children under the age required by applicable laws without parental or guardian supervision.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted within the application or through other appropriate communication channels. Continued use of the application after updates constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact: